FAQ

Frequently Asked questions

About

ExJewel is a cloud-based jewelry appraisal web app & management platform for all supply chain parties involved in the jewelry appraisal process, including but not limited to Gemologist Appraisers, Certified Jewelry Professionals, Retail Jewelers, Pawn Brokers, Insurance Professionals and end consumers. Sign up today.

Every jewelry has 2 lives. At ExJewel, we believe that everyone deserve to know what their jewelry is really worth today so that you can decide the second life you want to give them.

ExJewel’s goal is to improve consumerism by helping make sense of jewelry product labels and make better choices for the environment. Our vision is that through informed purchasing, consumers will be able to leverage their buying power to drive jewelry conglomerate towards improving their product offerings.

We believe in a world where jewelry are every human’s friend. 

We will start by becoming a Jewelry Inventory Management system, appraise your jewelry products the right way and then design a second life to your jewelry inventory. 

FYI. We just launched 🚀the first online #webapp able to appraise any #jewel or #gem. We do so on basis of 5.24 million data.

The birth of ExJewel come from 6 generations of knowledged jewelers and diamond dealers. I want to add value to the jewelry industry by reducing the 92% of worldwide jewelry that are not sold or worn.

View this article for more information.

The ExJewel project is financed with two sources of revenue :

  • A paid version of our service. Users who choose to do so can become members and register for one of our Premium offers, which provides several additional features: Unlimited digital appraisal, an Inventory Management and more.
  • A Workshop about Ethical Work.This program allows jewelry apprentice to learn the basics of a responsible jewelry eco-system in just 6 weeks. The program also helps participants discover the world of Jewels, Gems and Metals. 

Exjewel is a French-based start-up founded by Stephane and his friends.

So yes, the ExJewel web application is entirely independent and is not represented by any government.

This means that our jewelry evaluations and recommendations are entirely objective: no brand or manufacturer can influence them in any way. What’s more, the platform doesn’t do any advertising.

Privacy policy

Terms of use

 

I’d like to think of it like you’re seeing your ex-partner again. But the best part is that you get the chance to change the things you didn’t like about them.

APPRAISAL

According to WP Diamond, a jewelry appraisal is a document you may receive from a high-end jeweler or jewelry appraiser that describes the item of jewelry being valued and then gives a value that the item should be insured for. The appraisal should describe the jewelry item stating an estimated diamond weight, an approximate color, and clarity of the diamond, the weight and type of metal the jewelry is made from and any other gemstones details.

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Primary resources are available in abundance at all prices. Sale value is retail value. No one could compete with neither, branded or unbranded.  Appraiser prices are still approximate but at least, this quick appraisal will make you think if your stock is worth selling or keeping:

  • We appraisal dormant stock at resale value
  • We appraise unsold but new stock at low price.

diamond jewelry appraisalOur appraisal tool can appraise all kind of jewelry included:

  • Branded jewelry from major luxury brands such as Van Cleef & Arpels, Tiffany & Co, Chanel, Dior, Cartier, Chaumet, …
  • Unbranded jewelry 
  • Vintage jewelry from all epoques
  • Pre-owned jewelry
  • Newly produced jewelry 
 

Diamond appraisalOur appraisal tool can appraise all kind of diamonds included:

    • Includes 20+ shapes such as round, pear, emerald, princess
    • Melee diamonds
    • Old European cuts
    • Natural fancy color yellow, champagne, blue, and pink
    • Synthetic and treated diamond prices

Exjewel is able to appraise all precious gemstones from all origins including diamonds (natural or synthetic), emeralds, sapphires, rubies and pearls (natural or cultivated)

Precious gemstones:

  • 80 varieties of gems including major and lesser known gem varieties
  • Extended comprehensive price charts for ruby, sapphire, and emerald
  • Prices in all gems from commercial to extra fine qualities

Pearls

Pearls

  • Japanese cultured
  • Chinese freshwater
  • Tahitian black
  • South Seas
  • Mabe

A jewelry appraisal may cost around $100 or a percentage of the value of the item (generally, 30%). It can be offered as a free service if and only if you decide to sell your jewelry at auction.

Your first jewelry appraisal at ExJewel is 100% free. Then, you can see our pricing here.

With Exjewel, your first jewelry appraisal is free. You can check our pricing here.

Generally, jewelry appraisal is performed by a physical person. Each appraiser has its own pricing strategy. It may vary from one jeweler to another. 

Sign-up to Exjewel, upload pictures of your Jewel, answer some questions, import the certificate. Our very powerful Artificial Intelligence gives you a jewelry appraisal.

Generally, appraisals take up to 7 days to be delivered to you, as it is a physical jeweler that performs the job. As a result, the appraisal can vary from one jeweler to another. The result is delivered on a piece of paper signed by the jeweler in question. 

Our appraisal is instant! It takes less than 3 minutes: Once you uploaded the jewelry in our database, our algorithm instantly evaluates all the criteria gathered and showcases the prices for you.

Appraisals are generally done physically. You will have to bring your piece in-store in order than a jeweler examines it and prices it accordingly.

Our estimation tool is 100% digital.

As an individual, you can perform your appraisal while at home. You just need to send a picture of your jewelry and fill the form as much as possible. Just note that it will be possible to ask for our professional advice if needed. 

As a professional, you can perform the examination yourself while filling the form for your client. The tool is not replacing you but helping you to perform the best estimation possible. 

When looking to sell your jewelry it is very important to keep in mind the value stated on the jewelry appraisal is not a re-sale value and therefore the figure is not an indication of the price you will receive when you come to sell it. The value given on the jewelry Appraisal is a New Replacement Value (NRV) for modern jewelry or a Second-Hand Replacement Value (SHRV) for antique jewelry. This value is for replacing the item if it were lost or stolen and is calculated by valuing the component parts of the jewelry and then adding on a profit margin for the retail jeweler.

ARE JEWELRY APPRAISALS QUALITY-BASED?​

The quality of appraisals can vary wildly in terms of the grades given. In our algorithm, they can be one to three grades different for both color and clarity from the accurate grading our algorithm/experts, and in nearly every case, a jewelry appraisal will give a higher grade than that which is given by an internationally respected lab such as the GIA. That means a large potential difference in the price you will be offered from a serious company willing to buy your diamonds. Therefore, you should keep an open mind on price, even if you pay for an ap

To assess the best appraisal service, ExJewel calculates 6 facets of each jewelry:

  1. Precious metals
  2. Precious diamond gemstone 
  3. Level of craft
  4. Design & trends
  5. The first life of a jewelry
  6. If branded, the margin

NB: The resulting calculation is an approximate valuation. The more details you submit, the more accurate your appraisal is gonna be 😉 We can help you achieve the best result possible!

According to the Merriam-Webster dictionary, Shazam is often used to indicate an instantaneous transformation or appearance. At ExJewel, we use Shazam as the discovery of your jewelry elements, instantly, through image and keywords recognition.

PLATFORM

No installation is required to use ExJewel’s appraisal tool. We are a cloud-based platform available on all modern web browsers and smartphones.

Of course not! We created this tool to help appraisers around the globe estimate their jewelry stock at ease. Digital, instant and transparent.

Our appraisal platform helps supply chain actors estimate, share and manage estimations in a fast and efficient manner. You’ll be able to grow your business faster and reuse your stock efficiently. 

Because you don’t have a choice, jewelry appraisals generally lead to selling your piece of jewel.

If you choose the Auction House, you will have to sell your jewelry at the lowest price possible in order to benefit the transitory process’s margin.

With ExJewel, you will be able to appraise your jewelry and many more… Once logged in, you will be able to manage your inventory as you please, securely. Our vision is to offer real second life services to jewelry: We mean by offering it to future generations a jewel that pleases them with a renewed design, also guaranteeing an authentication service for pieces, potentially a precious materials recycling service with our partners and of course on a private resale platform. The perks will be launched every 3 to 6 months.

Algorithm

Of course not! We created this tool to help appraisers around the globe estimate their jewelry stock at ease. Digital, instant and transparent.

Generally, jewelry appraisal is performed by a physical person. Each appraiser has its own pricing strategy. It may vary from one jeweler to another. 

You can start to appraise your jewelry while at home! Once you upload your jewelry information onto our platform, our algorithm compares your photo (using photo recognition) and your answers (the form you filled up) to 5 million others we gathered over the years. On this day, we count over 20+ sources, from mining companies to big online suppliers. 

If you would use a traditional appraisal service, your appraisal won’t be transparent and you need external accounts to search for prices.

 

All in one! We partnered up with some industry leaders for the most accurate and up to date pricing data available. You can link your ExJewel account to your existing Rapaport, HRD and GIA account for a fully integrated pricing service. As a user, you will be able to integrate your jewelry and gemstone stock easily using the certification search.

GIA-LogoHRD-logo Rapnet logo

Full integration with other industry leaders is coming soon.

As traditional appraisals are carried out by an individual, it can vary from one jeweler to another. 

Thanks to our A.I. technology, we can surely say that our appraisal is very accurate, 90% more accurate than a traditional one. Our algorithm constantly fetches for new macro and micro trends. On this day, we count more than 125 trends. Our algorithm makes sure to update your jewelry price once you upload them again.

DATA

Our application is web-based and can be accessed using any web browser, from any device. You can access your account using many device types and operating systems, including (but not limited to) Microsoft Windows, Apple / macOS, Linux, iOS and Android-based computers, tablets & smartphones. This means that you can access your account from any computer and smartphone, at any time, from anywhere in the world.

In January 2019, ExJewel decided to create its own database in order to implement advanced systems for monitoring and verifying each upload.

On this day, we count over 5.23 million data points from 37+ sources. We constantly grow this number to make our estimation more precise for individuals and professionals alike.

Currently our database grows via:

  • Contributions from users, who can enter information directly into the web application for any products that aren’t recognized by ExJewel.
  • From industry leaders: mining companies, jewelry fairs, online recommerce platforms, and online suppliers.
  • Certain brands that are willing to provide us with direct access to their product information. Because this information is exactly what is printed on the product labels, there is no conflict of interest involved.

No.

For ethical reasons, ExJewel does not exploit or resell any user data. The data remains strictly confidential.

Account

Account security and data privacy are extremely important to us. According to the new from safe password practices to data encryption, we take all the possible steps to secure your data.

NB. Once your jewelry is uploaded, we may use that data for private uses such as to predict trends. We will never share your username, name, jewelry pictures, and other private information.

Our application is web-based and can be accessed using any web browser, from any device. You can access your account using many device types and operating systems, including (but not limited to) Microsoft Windows, Apple / macOS, Linux, iOS and Android-based computers, tablets & smartphones. This means that you can access your account from any computer and smartphone, at any time, from anywhere in the world.

Your ExJewel subscription is all-inclusive. Software and algorithm updates are done frequently (daily) and are completely free!

Yes. If you ever decide that ExJewel isn’t the best appraisal tool for you or your company, cancel right from the profile dashboard.

Upload your jewelry and get your free estimation today